Effective Date: 8th January 2026
Aastha is committed to protecting your privacy and handling personal information with care and respect. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, and community resources.
Aastha is a guidance and support platform created to help seniors and their families find relevant information and community-based resources. We do not provide medical, legal, or financial advice. Any information shared through Aastha is general in nature and intended only for guidance.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Contact details (phone, email, address)
- Age and basic demographic information
b. Health-Related Information
- General health conditions
- Mobility or care-related needs
- Other voluntary information shared to help us connect members with appropriate resources
This information is provided voluntarily by users or their family members and is used only to support service matching and community assistance.
2. How We Use Information
We use collected information only to:
- Support senior members more effectively
- Match seniors with relevant volunteers, physicians, advisors, or services
- Improve our platform and community programs
- Communicate important updates or service-related information
We do not sell, rent, trade, or commercially share personal or health data with any third parties.
Information may be shared internally with verified volunteers or advisors only when necessary to assist the senior and only for support purposes.
3. No Professional Advice Disclaimer
Aastha does not provide medical, legal, or financial advice.
- Volunteer physicians do not diagnose, prescribe, or treat medical conditions.
- Legal or financial advisors do not provide case-specific or binding advice.
- All guidance is general and informational only.
Users must always consult licensed professionals directly for diagnosis, treatment, legal decisions, or financial planning. Aastha is not responsible for outcomes resulting from actions taken based on information obtained through the platform.
4. Limitation of Liability
Aastha acts solely as a community guidance and resource platform.
We are not responsible for:
- Decisions made by users based on guidance received
- Services provided by third-party professionals
- Outcomes of referrals or external consultations
By using Aastha, users acknowledge that they remain fully responsible for their own decisions and care arrangements.
5. Data Security
We take reasonable technical and organizational measures to protect personal data from unauthorized access, misuse, or disclosure. However, no online platform can guarantee absolute security, and users share information at their own discretion.
Access to sensitive information is limited to authorized team members and approved volunteers who require it to provide support.
6. Data Retention
We retain personal information only as long as needed to provide services, comply with legal obligations, or maintain community records. Users may request deletion of their information at any time, subject to legal or operational requirements.
7. Children and Dependent Seniors
Family members may register and manage profiles for seniors who cannot manage accounts themselves. All information shared is assumed to be submitted with proper consent of the senior or legal guardian.
8. Third-Party Links
Our platform may contain links to external websites or service providers. Aastha is not responsible for the privacy practices or content of third-party websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the platform means acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
Aastha Support Team
info@aastha-us.com