Terms & Conditions

Effective Date: 8th January 2026

By accessing or using the Aastha website, services, or community programs, you agree to the following Terms and Conditions. If you do not agree, please do not use the platform.

Aastha is a community-based guidance platform created to help seniors and their families find helpful information and connect with relevant resources. We do not provide professional services of any kind.


1. Nature of Services

Aastha provides:

  • General guidance and information
  • Community support connections
  • Access to volunteer physicians, advisors, and helpers for basic direction only

Aastha does not provide:

  • Medical diagnosis or treatment
  • Legal advice or representation
  • Financial planning or investment advice

Any interaction with volunteers or advisors is strictly informational and meant to help users understand what type of professional or service they may need to seek independently.


2. No Professional Relationship

Using Aastha does not create:

  • Doctor-patient relationships
  • Lawyer-client relationships
  • Financial advisor-client relationships

All decisions regarding healthcare, legal matters, or finances must be made with licensed professionals outside the Aastha platform.


3. User Responsibility

Users are fully responsible for:

  • Decisions made based on information received
  • Selecting and contacting external service providers
  • Verifying qualifications of professionals they choose to consult

Aastha is not responsible for outcomes related to services provided by third parties, even if those providers were discovered through Aastha.


4. Limitation of Liability

To the fullest extent permitted by law, Aastha and its team, volunteers, partners, and affiliates shall not be liable for:

  • Any direct or indirect damages
  • Personal injury or health outcomes
  • Financial loss or legal consequences
  • Emotional distress or service dissatisfaction

Use of the platform is entirely at the user’s own risk.


5. Volunteer Disclaimer

Volunteers associated with Aastha:

  • Do not provide professional services through the platform
  • Share only general information and experience-based guidance
  • Are not acting as representatives of any medical, legal, or financial institution

Aastha does not guarantee availability, accuracy, or suitability of volunteer guidance.


6. Membership and Access

Aastha may offer free membership to seniors and families. We reserve the right to:

  • Approve or reject registrations
  • Suspend or terminate accounts for misuse or harmful behavior
  • Modify or discontinue services at any time

Membership does not guarantee access to any specific service or volunteer.


7. User Conduct

Users agree not to:

  • Provide false or misleading information
  • Misuse volunteer support
  • Harass or threaten any member, volunteer, or staff
  • Attempt to use the platform for commercial solicitation

Violation of these rules may result in account termination without notice.


8. Data Use and Privacy

Personal and health-related information is collected only to better support senior members and improve service matching.

We do not sell or commercially share user data. Full details are covered in our Privacy Policy, which forms part of these Terms.


9. Third-Party Services and Links

Aastha may list or link to third-party service providers. We do not control or endorse their services and are not responsible for their actions, availability, or results.

Any agreements or services with third parties are solely between the user and that provider.


10. Changes to Terms

Aastha may update these Terms and Conditions at any time. Continued use of the platform after changes means acceptance of the updated terms.


11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States of America.


12. Contact Information

For questions about these Terms, please contact:

Aastha Support Team
info@aastha-us.com